Terms of Service
Effective November 3, 2026
These terms are an agreement between you and Montreux Holdings LLC ("we", "us"), a New York limited liability company that operates DrawerTally. They cover the DrawerTally Shopify app, its emails and this website (together, "the service"). By installing or using DrawerTally, or by clicking Save in the app, you agree to these terms and to our Privacy Policy. If you use DrawerTally for a business, you confirm you can agree for it, and "you" means that business. DrawerTally is for business use, not personal or household use.
1. The service
DrawerTally reads your store's sales, payment and cash drawer data through Shopify and emails a daily summary for each retail location you choose. The app does not change your orders, products or payments. We may improve or change features. If we shut the service down, we'll tell you at least 30 days before, where we can.
2. Plans and billing
- Plans are billed through your Shopify bill at the price shown when you approve the charge, and renew every 30 days until you cancel. If you switch plans, Shopify prorates the difference for the rest of the billing cycle.
- New stores get a free trial, once per store. Reinstalling doesn't start a new trial.
- You can cancel any time by uninstalling the app. Charges already billed are not refunded except where required by law or Shopify's policies.
- We may change prices. Shopify asks you to approve a higher price before you're charged it.
- You're responsible for taxes on your plan, other than taxes on our income.
3. Your responsibilities
- Who gets reports. You choose the recipients. Reports contain your business's financial information. Only add people who should see it and have agreed to receive it, and remove people who shouldn't get it anymore, such as former staff. We send reports to the addresses you enter. We aren't responsible for a report after it's delivered, for example if it's forwarded or a recipient's mailbox is compromised.
- Your data and settings. Keep your settings current and your store's records accurate. Reports are only as accurate as the data in Shopify.
- Your account. Keep your Shopify account secure. Anyone with access to your Shopify admin can change DrawerTally's settings.
- The law. Follow the laws that apply to you, including privacy, email and employment laws.
4. Reports are information, not advice
Reports summarize the data in your Shopify store for bookkeeping convenience. They are not accounting, tax, legal or financial advice. You remain responsible for your books, tax filings, payroll and cash handling. Check important figures against Shopify's own reports and your records before relying on them. Before acting on a cash drawer over/short, check the count in Shopify POS, and don't discipline, dismiss or accuse anyone based only on a DrawerTally report. Results depend on how your store records sales, refunds and payments.
5. Email and availability
Email isn't a fully secure or guaranteed way to deliver information. Reports can be delayed, filtered as spam or missed because of outages at Shopify, email providers or our hosting. You can view any recent day's report inside the app. We don't promise the service will be uninterrupted or error-free.
6. Acceptable use
Don't misuse the service. That includes: accessing or trying to access other stores' data; probing, scanning or testing the service's security without our written permission (report security issues to support@drawertally.com); interfering with or overloading the service; copying, reselling or reverse engineering it except where the law allows; using it to send spam or to email people who haven't agreed to receive reports; and breaking Shopify's terms. We may limit sending, for example how many reports can be emailed on demand each day, to protect the service and the people who receive reports.
7. Your data
You own your store's data. You let us access and process it only to provide, secure and support the service, as described in our Privacy Policy. We don't sell it or use it for advertising.
8. Data processing terms
When we process personal information on your behalf, such as recipient email addresses or the order data we read, you are the controller (or "business") and we are your processor (or "service provider"). We:
- process it only to provide the service, following your instructions, which are these terms and your settings in the app;
- don't sell or share it, and don't retain, use or disclose it for any other purpose or outside our relationship with you, or combine it with personal information from other sources;
- make sure anyone who processes it for us is bound to keep it confidential;
- protect it with appropriate security measures, including encryption in transit and at rest;
- use only the service providers listed in our Privacy Policy, under written terms that protect the data at least as well as these. We'll update that list before adding one. If you object to a new provider, tell us; if we can't resolve it, you can uninstall;
- tell you without undue delay after we become aware of a breach affecting your data;
- help you respond to people exercising their privacy rights, and with data protection assessments, as far as the service allows;
- delete your data after you uninstall, as described in our Privacy Policy;
- on reasonable request, give you the information needed to show we meet these obligations; and
- tell you if we can no longer meet them.
We process data in the United States. If the law that applies to you requires additional terms for transfers outside your country, contact us at support@drawertally.com.
9. Our property and feedback
DrawerTally, its software, design and content belong to us. We give you a limited, non-exclusive, non-transferable right to use it for your store while you're subscribed. If you send us suggestions, we may use them without owing you anything.
10. Other services
DrawerTally depends on Shopify and on providers such as our hosting and email providers. We aren't responsible for their services, outages or changes, including changes Shopify makes to its platform or data.
11. Disclaimer
THE SERVICE AND ALL REPORTS ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.
12. Limitation of liability
TO THE FULLEST EXTENT THE LAW ALLOWS: (A) WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, SALES, DATA OR GOODWILL, BUSINESS INTERRUPTION, CASH SHORTAGES OR THEFT, TAX PENALTIES OR INTEREST, OR THE COST OF SUBSTITUTE SERVICES, EVEN IF WE WERE TOLD THEY WERE POSSIBLE; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID FOR DRAWERTALLY IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR US$50. THESE LIMITS APPLY WHATEVER THE LEGAL THEORY, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
13. Indemnity
You will defend and indemnify us, and our members, managers, employees and contractors, against claims, losses and costs (including reasonable legal fees) arising from your data, your settings and recipients, your use of reports, your breach of these terms, or your violation of any law or anyone's rights.
14. Suspension and termination
You can stop using DrawerTally at any time by uninstalling it, which ends this agreement. We may suspend or end your access if you break these terms, if your use puts the service, other stores or recipients at risk, if payment fails, or if Shopify ends our access. Sections 4, 7, 8 and 11 to 16 survive termination. See the Privacy Policy for how your data is deleted.
15. Disputes
These terms are governed by the laws of the State of New York, USA, without regard to conflict-of-law rules. Before bringing a claim, contact us at support@drawertally.com and give us 30 days to try to resolve it. Any claim must be brought in the state or federal courts located in New York City, and you and we consent to their jurisdiction. Either of us may use small claims court instead. Claims may be brought only individually, not as a plaintiff or class member in a class, collective or representative action. EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL. A claim must be filed within one year after it arose, or it is permanently barred.
16. General
We may update these terms. We'll post the new version here with a new effective date and, for material changes, tell you in the app or by email at least 15 days before they take effect, unless a change is needed sooner for legal or security reasons. Using DrawerTally after a change takes effect means you accept it; if you don't, uninstall. These terms and the Privacy Policy are the whole agreement between you and us about DrawerTally. If part of them can't be enforced, the rest still applies and that part is enforced as far as the law allows. Not enforcing a right isn't a waiver. You can't transfer these terms without our consent; we may transfer them to whoever takes over the service. Neither of us is liable for delays caused by events outside reasonable control. We may send notices to your store's contact email in Shopify or show them in the app; you can send notices to support@drawertally.com.
Contact
Montreux Holdings LLC, New York, USA. Email support@drawertally.com.
DrawerTally is operated by Montreux Holdings LLC. Questions: support@drawertally.com · Privacy · Terms · Support
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